We believe there is always a creative way
when it comes to navigating the edge
between responsibility and growth.
Whether the challenge be
social, health –related or environmental
we take the journey with our clients,
always looking for a fresh approach.
We are quick to deliver and masters
in all channels of communication!
Come and discover our world
…and integrated call center!
Like a multidirectional force of nature our drive has often lead us along new routes for us to discover
uncharted ideas.
Like an invisible thread we have been mixing and matching people and brands setting a new course for
shared success.
Like a compass always pointing north we are anchored to a dream: today’s challenges are
opportunities to
shape a better world!
Multidisciplinary flexible experts, conceptual thinkers, detail-conscious designers, digital gurus and call center professionals getting onboard to help you reach your business and marketing objectives.
Luc is responsible for the group and is the link between The Crew & Koramic holding, the reference shareholder. His expertise ranges from communication strategies to follow up campaigns and much more. Contemporary arts is one of his biggest passions. The masterpiece he loves the most is the Cristo Velato by Guiseppe Sammartino. Another passion? It starts with m… and ends with …otorbiking!
Need any paperwork? Call Nathalie. Have any questions? Call Nathalie. Want to party in Tomorrowland? Call Nathalie. She is the soul of The Crew and THE one who knows everything about the agency. She has a fighting spirit and you miss her voice when she is not at the office. But we don’t recommend you to talk to her while you are working because you will be taken in veeery long chat.
Suzy is our client contact at the Louisa headquarter office. Proud mother of two boys and account of The Crew, Suzy is our favorite “gantoise” in the agency. She has the world record of keeping clients next to our side and the Guinness record of saying more “yeah” in one phrase. When she has some spare time or during the lunch break, she walks. The goal? 10.000 steps per day.
Amy-Jane is in charge of our call Center in Halle and is the main contact with the call center clients. She studied to be a modist, she turned into the best Contact Center Manager. She focuses on innovation and creativity and her high level of know-how is a real asset for all of us. Telemarketing actions and all the related aspects are examined to get the best out of your project. She always works to improve the team spirit and she is known as “la fille à vélo”.
The driving force behind every project, Damien has A+++ batteries working all day long. He also has the best jokes, but he has to explain them three time to laugh at it. Thankfully, when he explains strategy and creativity, he always comes out with very clear ideas leading the team towards the success. He takes great care for each and every client and project.
A crossword enthusiast with a list for everything. At The Crew, Livia’s organizational skills, sense of duty and careful listening are always ready for new challenges. As a true Italian, she declares the Pizza Margherita a world heritage!
Armenian and Lebanese, our resilient polyglot is always ready for taking on new challenges. With 9 years of experience in marketing and communications, her forte is her excellent organization coupled with open communication. Work aside, Ingrid is a real history and politics aficionado and Sudoku freak.
Expertise and dedication to clients: this is Joëlle in a nutshell. She’s our meticulous and resolutely optimistic client contact, turning every challenge into an opportunity. When it comes to new creative projects leading to real pride, you can certainly hear her saying: “I’m in!”. Her recipe to overcome all obstacles? A mix of good humour, availability, rigour, and creative spirit accompanied by a good coffee and a daily phone call to her son Hugo!
Dora is our secret weapon: give her any project and she will deliver perfectly on time. She is our expert in head of production and creative coordination. If you need any recommendation about paper, its grammage and characteristics or about something interesting to do in Brussels, Dora knows the right answer. Not-so-secret secret: she is in love with her vintage Jaguar.
Delfina is the Argentinian creative brain behind the campaigns. Her critical eye and aesthetic sense brings new ideas and freshness to the team. Creativity is her goal in life: she’s a sewist, analog photographer, videomaker, and much more. When she’s not doing something creative, you’ll find her dancing or diving discovering the sea life.
Do you have a fast, organised and talented graphic designer? Because we have Danielle and we are sure that you will want a Danielle in your life. From the craziest stories at lunch to the wonderful walkings in the morning, she is an eternal optimistic person and a motivated professional with a very, very, very lazy cute dog.
With his 17 years of experience working and making the best pizzas, he can officially be considered a vital part of our team. Graphic designing, mailing, flash animations, building up of exhibition stands… You name it, he has done it. He can handle a wide variety of tasks and he is always available …except when he is motorcycling!
Keen on photography, Tim is the creative engineer of our team. Complex Photoshop montages, smooth animation videos, complicated cut-out shapes and much more: he can do anything you want. His technical background allows him to bring his creative ideas to life in an efficient manner.
Dieter is our incredible web developer specialist. He has been developing websites for more than 5 years. He has two partners in crime: Rik and his lovely dog. Sometimes he looks like he could kill you but we swear he is a cinnamon bun.
Rik has been working with digital marketing day in day out for more than 6 years. After his detailed analysis, figures no longer hold any secrets for The Crew. Converting marketing data into clear information to enable a faster and more efficient work is Rik’s speciality. But data is not his only passion, there’s art too. So, if you want to meet Rik, you can find him at Brafa.
Any problems with excel? Wannes has the solution! He masters marketing and data analysis as if he had always worked on it and he never refuses to help. His dynamism and strong marketing and sales knowledge are powerful resources for all our projects. Just like Dieter, he is a cinnamon bun; but unlike him, he looks like it 😉
Bram has a talent for turning every conversation into a pleasant contact. Combined with a commercial insight, this makes him a strong fundraiser
Bram started his job as a call agent in 2018 and consequently has over 3 years of experience in reaching customer-friendly agreement by phone in both fundraising and other appointments.
As a team coach, he shares this experience with The Crew’s fundraising team. With Bram’s precise guidance, the quality of each call is kept very high.
Office manager also in charge of professional training for the new members of The Crew, Vanessa loves helping people. She puts her empathy, interpersonal skills and years of experience as customer service manager at our clients’ disposal every day.